HOW WE WORK
We describe our work style as Available, Attentive and Attached.
Kelly is available Monday through Friday from 7 a.m. to 6 p.m. and Saturday from 9 a.m. to 5 p.m. On weekdays at 6 p.m., his cell phone goes to sleep. But you can leave a message anytime at 303-336-0324 and he will return it the following working day. He takes Sundays and Wednesday afternoons off, however, you may reach Brooke at 303-667-1710. Brooke is available Monday through Saturday from 9:00 am until 10 or so in the evening and Sunday when necessary. So…..if you need an answer early in the morning, call Kelly. If you need help after 6:00 pm, call Brooke.
We believe strongly in attentiveness. For us, that means not letting the phone or text interrupt us when we working with you. We find it works well to return all our calls between 11 and noon and again from 4 to 5 in the afternoon. If you are trying to reach us and we are not available, leave us a voice mail or text and we will return the call or text as soon as we are free. If you feel you have to talk to us at a time beyond the hours we have set aside to return calls, call our cell phones Kelly: 303-912-0166 Brooke: 303-667-1710.
That brings us to the “attached” part. We work only as a “Buyer’s Agent.” In that way, you get our best and undivided attention. We’ll go out together to look at homes as soon as we know from your lender the range we should be looking for. We find it works best (for both of us) if everyone involved in the purchasing decision goes along when looking at properties.
Now if you’re out by yourself and see a “For Sale By Owner” sign in front of a house that looks like a possibility, write down the address and phone number and we’ll take it from there. It costs you nothing extra and often saves you time, effort and headaches.